Troubleshooting
My wax stamp/sealing wax spoon is changing color
Your wax stamp and or sealing wax spoon is likely developing a patina. This is a natural aging process of solid brass and will not affect the quality ...
My sealing wax gun keeps dripping
Your sealing wax may be too hot. Unplug your Sealing Wax Gun and continue to work while your sealing wax cools down. If your gun continues to leak it ...
My stamp is sticking to the sealing wax
We recommend chilling your wax stamp on an ice pack between uses to stop sealing wax from sticking to your wax stamp. More helpful tips can be found ...
My wax stamp is making a very faint impression
To get the clearest impression we recommend using a good amount of pressure when stamping. If your wax stamp is still creating a faint impression even...